Luxury Is in the Details — And I Know Where to Look

With a foundation built on years of hands-on leadership in short-term rental operations, I specialize in streamlining the systems that power unforgettable guest experiences. From managing high-performing teams to optimizing backend processes, I bring clarity, efficiency, and a touch of excellence to every layer of your operation.

I’ve led teams across all core areas of STR operations — housekeeping, maintenance, and laundry, each with its own challenges and opportunities for refinement. Whether it’s elevating the consistency of turnover cleans, implementing preventative maintenance routines, or building in-house laundry operating procedures that actually work, I help you turn daily tasks into polished, scalable systems.

My areas of expertise include:

• Team Leadership & Management – Building reliable, high-performance teams with clear workflows and expectations.

• Housekeeping & Laundry Optimization – Designing systems for consistency, speed, and quality — even in high-volume markets.

• Maintenance Coordination – Minimizing downtime and maximizing property care with smart scheduling and communication strategies.

• Operational Efficiency – From linen tracking to inventory systems, I bring order and insight to your backend operations.

• Tech & Tools – Advanced proficiency in Google Sheets and Excel, customized for real-world STR use.

• Payroll Transitions – Hands-on experience with guiding teams through software shifts and workflow changes — without disruption.